Liquor and Gaming NSW Investigation Outcome

We are pleased to have assisted one of our clients in responding to an investigation undertaken by Liquor & Gaming NSW and securing a favourable outcome.
Following an inspection of the venue last year, Liquor & Gaming NSW identified a number of compliance matters in breach of operational matters and in turn the conditions attached to their on premises licence. We subsequently made submissions on behalf of our client addressing the circumstances surrounding the identified issues and the steps taken to ensure ongoing compliance.
In particular, our submissions highlighted that our client was new to the hospitality industry and had established the business with a genuine commitment to meeting the regulatory requirements applicable to licensed venues. While the client had not fully appreciated the breadth and complexity of the regulatory obligations imposed on hospitality operators in NSW, there was a clear intention to rectify the identified matters and ensure compliance going forward.
Having considered the circumstances and our submissions, Liquor & Gaming NSW determined that an official caution was the appropriate regulatory response.
This outcome has enabled our client to provide instructions to vary and revoke certain licence conditions and to continue operating the business while reinforcing the importance of understanding and maintaining compliance with the regulatory framework applicable to licensed venues.
We are very pleased to have assisted our client through the investigation and to have achieved an outcome that recognises both the circumstances of the matter and our client’s commitment to compliance.


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